Frequently Asked Questions

Frequently Asked Questions

Q. What areas do you cover?

Bournemouth, Poole, Dorset, Salisbury, Portsmouth, Southampton, Weymouth,
Dorchester, Bridport and any other areas within a 100 mile radius of our postcode BH3 7JG

Q. Do you replace gutters?

We replace any plastic gutters. Normally  only a small section needs replaced but we do replace large sections if this is what is required to repair the guttering. If necessary we can replace the whole guttering system, includding the fascia board and soffits. We do not replace metal, aluminum, concrete (finlock) or copper guttering.

Q. Do you also clean the soffits and the fascia boards?

Yes we do. Clean soffits and facias help toward maintaining an attractive looking home so we do do this as an additional service. Please ask when you initially enquire about getting your gutters cleaned and we will include it in the quote.

Q. Can you clean moss of my roof?

Yes we can come and clean the moss from your roof. We will use our pressure washing system to clean the moss off the roof. We do this from the top down and from side to side to eliviate the chance of dislodging any tiles. When cleaning the roof moss we would also clear the guttering as inevitably some moss will run down the roof into it during the cleaning process and we would not want to leave it there. The height of your property and actual size if very important information for us in order for us to determine an accurate quote. Please be as specific and detailed as you possibly can be when requesting a quote for roof moss cleaning.

Q. Do you clean gutters for commercial properties or sites?

Yes. As already stated we can clean or repair gutters for local authorities, maintenance companies and also domestic customers. We specialize in cleaning gutters for Schools, Hospitals, Guest Houses, Hotels, Churches, Shops, Offices and Retail Parks & Industrial units.

Q. Do I need to be home?

No. If it is difficult for you to be home due to work commitments or other scheduling problems we can come and do the job and leave you an invoice. If you live in a terraced house and we need to go through the house to access the back then off course arrangements would need to be made to make sure someone was in when we were coming to either clean your gutters or repair the gutterring simply to allow access to the back gutterring.

Q. Are you insured?

Yes we have insurance to cover 5 million public liability and 2 million employees liability. This means we can undertake jobs for domestic and commercial customers. For example local authorities or housing associations can employ our services as well as maintenace companies and domestic customers.

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